Obtain dumpstate/logs from Samsung Galaxy devices
If you need dumpstate/device logs from a Samsung Galaxy device, perform the following procedure.
To obtain dumpstate/logs from a Samsung Galaxy device:
- In the Phone Application, enter *#9900#.
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Set the Debug Level to High.
The device will restart.
-
Reproduce your issue.
- Enter *#9900# again in the Phone Application.
- Select Run dumpstate/logcat.
- Select Copy to internal storage.
- Navigate to the log directory that was created on the device using the My Files app.
- Share the logs through email, Gmail or Google Drive.