Use this page to learn which audio input and output scenarios are supported across iOS and Android devices. The tables show feature support by platform and audio mode.
Bluetooth-based audio is supported only in specific hybrid cloud configurations. This page focuses on standard audio support in hosted clouds.To learn more about Bluetooth-based setups, see Bluetooth audio connectivity.
On this page:
Legend and configuration notes
Use the following support matrices to understand how audio features behave across platforms and configurations.
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Yes indicates the audio scenario is supported in the listed configuration.
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No indicates the audio scenario is currently not supported in that configuration.
Important considerations:
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Audio capabilities are configured at the cloud level, not per device.
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Some audio features, especially those related to voice calls or audio injection, require explicit enablement by Perfecto Support.
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On some platforms, enabling one type of audio (for example, voice call audio) may limit the availability of other audio types (such as application or accessibility audio).
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Actual behavior may vary by device model, manufacturer, and operating system version.
For details about platform‑specific constraints, see Platform-specific behavior and limitations.
For information about enabling advanced features, see How to enable advanced audio features.
Output audio features
| Audio Output option | Android voice feature enabled | Android voice feature disabled | iOS default audio | iOS Audio+ |
|---|---|---|---|---|
| Voice calls | Yes | No | No | Yes |
| VoIP (WhatsApp, Zoom) | No | No | No | Yes |
| Media audio (like videos or music) | No | Yes | Yes | Yes |
| App sounds and notifications | No | Yes | No | Yes |
| Siri/Gemini output (like voice assistants) | No | Yes | No | No |
| Accessibility (VoiceOver/Talkback) | No | Yes | Yes | No |
| Voicemail | No | No | No | No |
Input audio features
| Audio Option | Android voice feature enabled | Android voice feature disabled | iOS default audio | iOS Audio+ |
|---|---|---|---|---|
| Voice calls (cellular) | Yes | Yes | No | Yes |
| VoIP (like Zoom) | Yes | Yes | No | Yes |
| Media audio in, like dictation, talking to apps, making audio clips, or audio note taking | No | No | No | Yes |
| Siri/Gemini input (like voice assistants) | No | No | No | No |
| Voicemail | No | No | No | No |