Features supported per cloud type
Support for certain features and device functionality depends on the cloud type. The following support matrix provides details. Additional details, such as supported devices or OS versions, are provided in the footnotes. You can hover over a footnote to read its content.
Due to hardening, some device features are not available in the free trial cloud and the public cloud. For details, see Hardening restrictions.
| Feature group | Feature | Free trial | Public cloud | Enterprise cloud | Hybri cloud |
|---|---|---|---|---|---|
|
Lab-related |
Device locations |
US East and Germany only |
US East and Germany only |
|
|
|
Lab-related |
Device reservations |
|
|
||
|
Lab-related |
SIM cards |
|
|
|
|
|
Device-related |
App store |
|
|
||
|
Device-related |
Automatic device cleanup after session |
|
|
||
|
Device-related |
Certificate installation |
|
|
||
|
Device-related | iOS |
Access device settings |
|
|
||
|
Device-related | iOS |
Add or change accounts |
|
|
||
|
Device-related | iOS |
Set or change passcode, fingerprint, face ID, or implement other locking methods |
|
|
||
|
Device-related | iOS |
Change Bluetooth settings |
|
|
||
|
Device-related | iOS |
Perform factory reset |
|
|
||
|
Device-related | iOS |
Manually set date and time1 |
|
|
||
|
Device-related | iOS |
Automatic re-signing of apps at time of installation (causes apps to lose entitlement) |
|
|
||
|
Device-related | iOS |
Perfecto Apple ID configured |
|
|
||
|
Device-related | Android |
Reenable USB debugging2 |
|
|
||
|
Device-related | Android |
Developer options3 |
|
|
||
|
Device-related | Android |
Modify accounts4 |
|
|
||
|
Device-related | Android |
Add or remove users5 |
|
|
||
|
Device-related | Android |
Configure Bluetooth6 |
|
|
||
|
Device-related | Android |
Configure WiFi7 |
|
|
||
|
Device-related | Android |
Reset to factory settings8 |
|
|
||
|
Device-related | Android |
Send SMS9 |
|
|
||
|
Device-related | Android |
Make outgoing calls10 |
|
|
||
|
Device-related | Android |
Configure credentials11 |
|
|
||
|
Device-related | Android |
Configure mobile networks12 |
|
|
||
|
Device-related | Android |
Configure tethering13 |
|
|
||
|
Device-related | Android |
Congfigure cell broadcasts14 |
|
|
||
|
Device-related | Android |
Configure VPN15 |
|
|
||
|
Device-related | Android |
Use Android Beam16 |
|
|
||
|
Device-related | Android |
Reset network settings17 |
|
|
||
|
Device-related | Android |
Set wallpaper18 |
|
|
||
|
Device-related | Android |
Use data roaming19 |
|
|
||
|
Device-related | Android |
Set user icon20 |
|
|
||
|
Device-related | Android |
Share Bluetooth21 |
|
|
||
|
Device-related | Android |
Remove manager profile22 |
|
|
||
|
Device-related | Android |
Configure date and time, locale, and location23 |
|
|
||
|
Device-related | Android |
Share into manage profile24 |
|
|
||
|
Device-related | Android |
Use unified password25 |
|
|
||
|
Device-related | Android |
Switch user26 |
|
|
||
|
Device-related | Android |
Illegal, non-ethical, social networks27 |
|
|
||
|
Device-related | Mac |
Copy-pasting content from a local machine to the remote Mac machine |
|
|
||
|
APIs |
REST API |
Partially |
|
||
|
APIs |
Device and cradle operations |
|
|
||
|
APIs |
Command operations |
|
|
||
|
Advanced |
Perfecto Connect |
|
|
|
|
| Advanced |
DevTunnel |
|
|
||
| Advanced |
HAR files |
|
|||
|
Assets and setup |
User groups |
Limited to one user group per customer |
|
|
|
|
Assets and setup |
Lab Administrator role |
|
|
|
|
|
Assets and setup |
Device management |
|
|
||
|
Assets and setup |
File transfer |
|
|
|
|
|
System administration |
Bluetooth audio connectivity |
|
|||
|
System administration |
VPN |
|
|
||
|
System administration |
Allow-listing |
|
|
||
|
System administration |
SSO |
|
|
||
|
Manual testing |
Session persistence |
|
|
|
|
|
Manual testing |
Performance vitals28 |
|
|
|
|
|
Manual testing |
VoiceOver testing29 |
|
|||
|
Manual testing |
Android audio streaming30 |
|
|||
|
Manual testing |
IP geolocation31 |
|
|||
|
Test analysis |
Live Stream |
|
|
|
|
|
Scriptless Mobile |
|
|
|
|
|
|
Scriptless Web |
|
|
