Retrieve an application crash report
There are times when a test fails because the application under test crashes. This is actually a case where the test succeeded in uncovering an application fault. When this occurs, the mobile operating system generates a crash log that includes information that the application developer can then use to identify the cause of the crash.
Perfecto identifies these situations, retrieves the crash log from the device, and notifies the Smart Reporting analytics of the status. Smart Reporting identifies the failure reason for this type of test as Application crashed. It adds the crash log as an artifact to the test report.
This is supported on all iOS versions, Samsung devices running Android 7.0 and later, and other Android devices running Android 6.0 and later.
To learn more about failure reasons, see Manage failure reasons.
To retrieve the crash report for the test:
- In the upper right, click the download button for the test report.
- From the menu, select App-Crash-Report to download the log file.