Manage Windows web certificates

Under Assets and Setup > Admin > Web Certificates, cloud admins can view and manage Windows web certificates, also known as SSL/TLS certificates, for desktop web devices. Web certificates are digital files that ensure the identity and security of a website, secure the online communication between a client and a server, and help establish trust between users and servers.

The Web Certificates tab displays a table that lists details for the uploaded certificates, including file name, certificate authority, description, and whether the certificate is auto-installed. 

The top left corner shows the number of certificates displayed in the table. Above the table, a toolbar provides access to common actions: Edit, Delete, and Download certificate. You can also search for specific certificates.

Requirements

To access the Web Certificates view, you need a user with Administrator role.

Limitations

Managing web certificates is supported only for Windows desktop web devices. This feature is not available for macOS web cradles.

Demo video

To learn how to access the Web Certificates view and how to upload, edit, delete, and download a certificate, watch this video or review the instructions following the video.

Steps

Click a task to view its steps.

Error codes

When working with web certificates, you may encounter the following error codes.

Error code Message Solution

180

The value of the capability: INSTALL_CERTIFICATES should be set to a list of strings. Update the capability value in your automation test to be a list of strings.

181

Failed to start session - WFA-500-0181 - At least one of the certificates referenced in the request does not exist. One or more certificates are missing. If they are not listed in the Web Certificates view, upload them.

182

Failed to install certificates. This is a generic error. Try again. If the installation continues to fail, contact Perfecto Support.