Manage devices

Under Assets and Setup > Admin > DEVICES, admin and lab admin users can view and manage mobile devices and device groups.

Restriction: This view is only available in private clouds.

Device groups are an easy way to manage user access to mobile devices. As an admin or lab admin user, you can group devices together and then assign the group to one or more users. These users then have access to this group of devices. Each user can be a member of a single device group.

The Devices tab displays a table that lists devices based on the selected device group, along with device details such as availability, OS version, device ID, location, network, IMEI, and so on. A tool icon on the top right corner allows you to customize the table by adding or removing columns.

The left pane lists the available device groups and includes an option to add a new device group. The first group (All) includes all devices.

Above the table, a toolbar provides access to common actions. Admin users can add one or more selected devices to a device group. Lab admin users can also connect or disconnect a device, open, edit, or release a device, set the applications baseline for a device, and manage the template for a device.

Both admin and lab admin users can also:

  • Filter devices by status (Reserved by Me, Available, In Use, In Error, Offline)

    Restriction: The Reserved by Me filter is only available to clouds that require users to reserve a device.
  • Search for specific devices

  • Open a view that lists all device groups at a glance

You can refresh the DEVICES view by clicking the refresh icon  at the top right. The Updated timestamp shows the time that the view was last refreshed.

Watch this video to see how you can manage device groups and devices. Detailed steps follow.