User management

Use the Users view to control access to Perfecto. Cloud administrators can create and manage users, assign roles and device groups, organize users into org groups, and configure authentication through internal passwords or external identity providers (IdPs). You can also perform bulk actions, export user data, and manage licenses for enterprise clouds.

Prerequisites

  • You must have admin privileges to manage users, org groups, and roles.

  • For org-group-level licensing, create the required org groups and contact Perfecto Support to allocate licenses.

Limitations

  • Each user can belong to only one org group at a time. Assigning a new org group removes the user from the previous one.

  • JIT provisioning may create users without the desired roles or group assignments. Pre-create users to ensure correct access.

Demo video

To see how you can manage users in Perfecto, watch this video or see Manage users, Manage org groups, and Manage user permissions.

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